Privacy Policy

1. Who this policy covers

This policy explains how Shiftting.com handles information connected with its website, moving enquiries and service communications. The business operator is Praveen Manchu Consulting, trading under the website brand shiftting.com. For a privacy question, email info@shiftting.com or call +91 93471 07005.

Our supplied business address is Saraswathi Nagar, Sri Krishna Nagar, Tirupati, Avilali, Andhra Pradesh 517502, India. Contact the team before an in-person visit.

2. Information you provide

An enquiry can include your name, mobile number, optional email address, pickup and delivery localities, move type, preferred date, inventory and access details. You may also provide information through calls, emails or WhatsApp conversations.

If you proceed with a service, additional information may be needed for the quotation, booking, invoicing, coordination and handling of a concern. Provide only information relevant to the move. Avoid sending passwords, payment card credentials or unnecessary identity documents.

3. How the WhatsApp forms work

The enquiry forms in our current HTML pages validate your entries and prepare an editable WhatsApp message. They do not submit the entries to a website form database. Opening WhatsApp prepares the conversation; you must tap Send to deliver the message.

A message link includes the entered details so WhatsApp can prefill the message. Once you open WhatsApp, its service processes information under its own terms and privacy policy. If you send the message, Shiftting.com receives it through its business contact.

This form behaviour does not mean that visiting the website creates no technical records. Hosting, WordPress features and external resources can process technical information separately.

4. Why information is used

Enquiry details are used to respond to your request, understand the route and inventory, discuss availability and prepare a quotation. Booking-related information is used to coordinate an agreed service, maintain relevant business records and address questions or complaints.

Information may also be processed for website security, misuse prevention, applicable record-keeping duties and resolving disputes. A request for a moving quote is not permission for unrelated marketing. Any separate promotional use should have its own appropriate notice and choice.

5. Website technology, cookies and external resources

The live website runs on WordPress and Elementor. Hosting and security services can generate technical records such as IP addresses, request times, browser details and requested pages. The exact records depend on the live hosting and plugin configuration.

WordPress features may use cookies, for example for authenticated sessions or preferences. The custom HTML enquiry forms do not themselves add analytics or advertising cookies. Browser settings can help you manage cookies, although blocking them may affect some website functions.

The current page designs load fonts from Google Fonts. Loading external fonts makes a request to Google and can share technical request information with that service. Links to WhatsApp and Google Maps lead to services operated by other organisations. Their own notices govern their handling of information.

If analytics, advertising, embedded media or additional data-collection features are introduced, this notice and any required consent controls must be updated before those features are enabled.

6. Who may receive information

Information relevant to an agreed move may need to be shared with the people coordinating or performing that service. Website, hosting, communication and administrative service providers may also process information needed for their roles.

Disclosure may be necessary to comply with applicable legal duties, respond to lawful requests or address a dispute. Ask the team before sending information if you need clarification about who will handle it for your move.

Third-party services may process information outside your location. The destination and safeguards depend on the provider and the service used.

7. Retention and security

Enquiry and service records should be kept only for the purposes described here and any applicable legal, accounting or dispute-resolution needs. A single fixed retention period is not stated because it depends on the type of record and the service circumstances.

Deletion requests may be subject to records that must be kept for a lawful purpose. Information held in WhatsApp, email or other third-party services is also affected by those services and their settings.

Access to enquiry and service information should be limited to the people who need it for their work. No internet communication or storage method can be guaranteed completely secure.

8. Your privacy requests

Contact info@shiftting.com to ask about information you have shared, request correction or deletion, withdraw a permission where applicable, or raise a privacy concern. Include enough context to identify your enquiry without sending unnecessary sensitive information.

Reasonable verification may be needed before action is taken. Requests are handled subject to applicable law, the nature of the information and any lawful retention requirement. Withdrawing permission may affect our ability to continue a requested service where the information is needed for it.

9. Information about children

These enquiry forms are intended for adults arranging a move. Please do not enter children’s personal information unless it is necessary for the service and you are authorised to share it. Contact us if a child’s information has been provided unnecessarily.

10. Changes and contact

We review this policy when website features or information-handling practices change. The updated version will show its revision date. For questions or a complaint about privacy, write to info@shiftting.com, call +91 93471 07005, or contact the Tirupati business address above.